Do the following to perform a credit or partial credit:
- Open your Isracard Global account and then open the transactions tab.
- Select the desirable transaction and click "more" and "details".
- In the window that opens, click the red "Cancel Sale and Refund Customer" button.
- In the window that opens, you can refund the entire transaction or click Partial Refund and enter the refund sum to be credited.
- No refund can be done If the transaction was made using a Debit or Rechargeable card.